If you’ve chosen the wrong size for your cat, no problem! We’ll happily refund or exchange your order. Once you receive your kit in the post, please follow these steps to keep your nail cap kit in returnable condition.
After carefully opening your nail cap kit, remove one nail cap and fit it on a claw without the glue. The cap should fit like a glove.
Do not open the glue. If there is some give in the caps or they are too tight to fit over the claw, then they are most likely the wrong size.
In this instance, please return the complete kit postage prepaid in a padded envelope.
Note: Refunds and exchanges will be denied if the kit reaches us damaged or not containing all of the components.